Privacy Policy

Introduction

NaviQInsight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website naviqinsight.com, use our client portal, or engage with our services.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, company name when you fill out forms or contact us.
• Account Information: Login credentials when you register for our client portal.
• Business Data: Supply chain data, analytics inputs, and business information you provide for our consulting services.
• Communication Data: Content of emails, messages, and other communications with us.

Information Collected Automatically

• Usage Data: Pages visited, time spent, clicks, and navigation patterns.
• Device Information: Browser type, operating system, device identifiers.
• Log Data: IP address, access times, referring URLs.
• Cookies: Small data files stored on your device (see Cookie Policy below).

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Send administrative information and service updates
• Respond to inquiries and provide customer support
• Analyze usage to improve our website and services
• Develop new products, services, and features
• Send marketing communications (with your consent)
• Detect and prevent fraud or security issues
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (hosting, analytics, email delivery).
• Business Partners: With your consent, for joint services or referrals.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection: To protect rights, privacy, safety, or property.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client project data is retained according to contractual agreements. You may request deletion of your data at any time.

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@naviqinsight.com.

Cookie Policy

We use cookies and similar technologies to:

• Essential Cookies: Required for website functionality and security.
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics).
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India and the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: