NaviQInsight
Revolutionizing Customer Interaction with AI-driven Chatbot
Realised
March 2023
Scope
240+ hours
Client
Hillhouse
Technology
Services
Dashboard & Reporting
Data Analytics
Data Science
AI-powered chatbot enhancing customer service.
In order to enhance the customer service experience and improve response times, we implemented an AI-driven chatbot. This intelligent bot was capable of understanding customer queries and providing appropriate responses, all in real-time. Not only did this drastically reduce waiting times, but it also led to improved customer satisfaction. The AI chatbot we developed was equipped with:
- Real-time Customer Interaction
- Improved Response Times
- High Accuracy in Responses
- 24/7 Customer Support
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